Shipping policy
At Sonia Audu Couture, we understand the importance of timely delivery and strive to provide fast and reliable shipping to our customers.
- Domestic Shipping: – Delivery within Lagos: 1-3 working days. – Deliveries outside Lagos but within Nigeria: 4-6 working days.
- International Shipping: – All international orders are fulfilled by DHL, ensuring trackability. – Delivery time for international orders: 5-7 working days after order placement.
Please note that delivery times are estimates and may vary depending on factors such as product availability, destination, and carrier delay.
Returns policy
We want you to be completely satisfied with your purchase from us. If for any reason you are not entirely happy with your order, we’re here to help. Certain exclusions and conditions may apply, so we encourage you to review our detailed return policy for more information. Rest assured, our goal is to ensure your complete satisfaction with every purchase you make.
Items are eligible for RETURN/EXCHANGE if received within the specified timelines:
- – Within 48 hours from the date of delivery/Pick Up for orders within Lagos.
- – Within 5 business days from the date of delivery for orders within Nigeria but outside Lagos.
- – Within 10 business days from the date of delivery for orders shipped outside Nigeria.
- – Item(s) must physically reach SACOUTURENG within the specified time frame to qualify for an exchange or return, with no exceptions.